Unit 1

Fairway Industrial Estate

Golf Course Lane



BS34 7QS


Telephone: 0117 962 9090

Fax: 0117 962 5999


Privacy Statement

1. The information we collect and how we use it

We will not normally ask visitors to this website to reveal any personal information. However, we will collect some data about visitors including but not limited to IP addresses and details of the web browser and domain name each visitor uses.

If you submit feedback to us we will ask you to provide your name, e-mail address and telephone number.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to enquiries@hancockstone.co.uk stating your desire not to receive such information.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to enquiries@hancockstone.co.uk stating your desire for us not to disclose such information.

2. Our use of cookies and other information gathering technologies

Many web sites, including hancockstone.co.uk use cookie technology to help users navigate more efficiently. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. This prevents you from making the same selections over and over again. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs.


A cookie is a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site.

Please note that with most browsers, a user can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. If you do so, hancockstone.co.uk and most other e-commerce web sites will not provide useable information to you.

3. How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

We protect your personal information against unauthorised third party access by using firewalls and a secure browser and only allow your personal information to be processed by persons with authority to access the secure server operated on our behalf under licence and who provide valid user names and passwords.

4. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Updating your details

If any of the information that you have provided to us changes, for example if you change your e-mail address, please let us know the correct details by sending an e-mail to enquiries@hancockstone.co.uk

6. Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

7. How to contact Hancock Stone

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to enquiries@hancockstone.co.uk

We specialise in working with natural Bath stone, Portland stone, Forest of Dean stone, York stone, Granite, Marble, Terracotta, Brick and Reconstituted stone.